Privacy Policy

Last Updated: November 2025

NexRidge Exteriors (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a contact form, communicate with us, or interact with our services. By using our website, you agree to the terms outlined below.

1. Information We Collect

a. Information You Provide

We collect personal information that you voluntarily provide when you:

  • Submit a contact form
  • Request an estimate
  • Communicate with us via email, phone, or SMS
  • Sign up for notifications or updates

This may include:

  • Name
  • Email address
  • Phone number
  • Address
  • Project details or messages you submit
  • Any additional information you choose to provide

b. Information Collected Automatically

We use Google Analytics and similar tools to collect standard website usage information, including:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on the site
  • Referral sources

This data helps us understand website performance and improve user experience.

c. Future Services

As we expand our services, we may integrate additional tools or platforms (such as scheduling, payment processing, or customer support systems). Any new data practices will comply with this Privacy Policy and be updated as needed.

2. How We Use Your Information

We use the information collected to:

  • Respond to inquiries and provide estimates
  • Communicate about your project or service needs
  • Deliver updates, reminders, or status notifications
  • Improve our website and customer experience
  • Maintain internal records
  • Send SMS notifications (with your consent)
  • Provide marketing or promotional messages (with your consent)

We do not sell your personal information.

3. SMS

Data Sharing

  • Customer data is not shared with 3rd parties for promotional or marketing purposes.
  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from NexRidge Exteriors, from 585-515-3500 regarding account notification, customer care, delivery notification, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 585-515-3500 or info@nexridgeexteriors.com. Mobile opt-in information is never shared with third parties.

Contact Information

If you have any questions or concerns about this Privacy Policy or our SMS practices, please contact us at info@nexridgeexteriors.com or 585-515-3500.

4. Data Sharing & Disclosure

We may share information with trusted third-party service providers who help us operate our business (e.g., website hosting, analytics, CRM software), but only as needed for them to perform their services.

We do not:

  • Sell or rent personal information
  • Share mobile numbers or SMS consent with any third parties
  • Share customer data for marketing or promotional purposes

We do not transfer consumer data to any external organizations under any circumstances.

5. Data Security

We take reasonable measures to safeguard your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

  • Improve website performance
  • Analyze traffic
  • Customize user experience

You can control cookies through your browser settings.

7. Children’s Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect information from children.

8. Links to Third-Party Websites

Our site may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Your Choices

You may:

  • Opt out of marketing emails
  • Opt out of SMS messages (reply STOP)
  • Request access to or deletion of your personal information
  • Update or correct your information by contacting us

10. Updates to This Policy

We may update this Privacy Policy as our services evolve. The “Last Updated” date at the top will reflect the most recent changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our SMS practices, please contact us at:

NexRidge Exteriors
Phone: 585-515-3500
Email: info@nexridgeexteriors.com
Website: www.nexridgeexteriors.com